I understand that requests to withdraw must be placed in writing by the 15th of the final month of classes. Verbal requests over the phone or in-person will not be honored. If I have not received confirmation of my written request from KSA, I understand my request did not go through and I will re-submit the written withdrawal request. No refunds will be honored after billing has taken place. Requests received after the 15th of the final month are subject to a $25 processing fee. Once the next month has been charged on the 1st, there will not be any refunds. Pro-rates into the next month may be done with a notification by the 15th of the previous month.
At Kings Swim Academy we strive to provide quality swim lessons for all our students. Any feedback you are able to provide would be much appreciated.