Going to be absent?

Report an Absence

We Get It

Absence Policy

All absences must be reported online at least 48-hours in advance before the missed class to qualify for a make-up lesson (see absence form on our website). Verbal requests over the phone or in person will not be recorded. I have 30 days from the qualifying reported absence to attend your make-up lesson. Make up classes can only be scheduled up to 7 days in advance. Make-up lessons are based on availability and not guaranteed. Make up classes will not be scheduled in consecutive weeks. Makeup's expire after 30 days from the absence.

Private makeups will be completed in group sessions unless there is an absence for a separate private lesson the same day/week you would like to schedule. No refunds, credits, or extensions will be issued for unused make-ups. Make-ups must be scheduled the week you want to attend, and cannot be rescheduled. Students must be actively enrolled in weekly lessons to attend make-up lessons. Make-up lessons do not apply for Swim Blitz or promotional offers and cannot be transferred between students.

Policy Acknowledgement(Required)
Student Name(Required)
MM slash DD slash YYYY
Absence Time(Required)

Late Notice (less than 48 hrs)?

Join us for Practice Swim!


Family Open Swim is a great chance for you or your child to practice on your own outside of a lesson environment.

FREE for students who are currently enrolled in KSA lessons
Additional family members are just $5/swimmer
Email office@kingsswimacademy.com to reserve your spot

San Mateo:
Saturday – from 4:45pm to 5:45pm

Important Information and Policies

  1. Reservations are Required (email: office@kingsswimacademy.com) space is limited!
  2. Open swim is free for currently enrolled students
  3. If a student is a level 1A/B or a level 2 an adult is required to accompany them for free. 1 parent per child a 1:1 ratio. Additional family members are $5 a swimmer.
  4. All practice swimmers must check in with the Deck supervisor and wear a green wristband while in the open swim areas.
  5. Children must be accompanied or supervised by a responsible adult.
  6. Double Diaper Policy applies – All children under 3 yo and those who are not potty trained must wear a disposable swim diaper with a snug-fitting reusable swim diaper over it!